Customer Feedback

At Stoneline Designs, we understand that buying furniture online can be an intimidating process. Since our business began in 1988, we've worked hard to provide high quality furniture and excellent service to all our customers.

Our commitment to quality is reflected in the positive feedback we receive from our customers. Following are real letters from real customers of Stoneline Designs, selected from the many letters we've received over the years.

Dear Diana,
May I take the opportunity at this time to thank you, Monte and Stoneline Designs for the magnificent conference room table. We have received so many compliments both from employees and outside guests who have seen it. We can't wait to receive the Axis Console which will enhance the table and room immensely. Everyone just loves it!

Rachel,
Terminal Construction Corporation

Dear Diana & Monte,
On behalf of our entire company I would like to thank you for your AWESOME furniture! We received and installed all our pieces without any problems and we are more than impressed. You have been a pleasure to work with and we will use you again. Many many thanks!

Susie & the I&S Investment team

Just wanted to let you know that our Vector table arrived yesterday and it's even more beautiful and well made then I had imagined. The delivery went very smoothly too. As you may remember I was worried about ordering online, but now I can honestly say that dealing with Stoneline has been a pleasure in every way. Thank you very much for all your help and advice. I'm sure we'll be enjoying our gorgeous table for many years to come.

Sincerely,

Linda & Steve
New York

We just got the table and it is absolutely gorgeous!!!

I was a little nervous ordering such an expensive table without being able to see it in person or touch it, but the table looked exactly as it did in your pictures (actually better), and it's everything I'd hoped it would be and more.

Thank you so much for such a wonderful table and great customer service!

Chris
Cyberactive Marketing
Phoenix, AZ

Stoneline Designs exceeded my expectations from start to finish. Buying customized furniture online sight unseen, was at first glance, a leap of faith. My faith was rewarded tenfold. Diana handled my detailed questions and initial confusion over choices with grace and patience. I was educated to the point that I felt like I had engaged my own individual office design consultant.

The furniture is a peace of art built to last a lifetime. In my business of Financial Planning and Law, having a solid platform to work on such as the unique Axis conference table, imbues a lasting impression of a physical presence coupled with style.

Robert Kloss, JD CFP
President, ClearPlan Financial, Inc.,
Buffalo, New York

It was such a pleasure working with Diana, Monte and Sarah at Stoneline Designs. My inquiries were consistently answered almost instantly, completely and with a sincere, personal touch. There sure aren't many companies you can call and have someone recognize your name instantly!

It was so helpful before ordering to talk to Monte personally about the use and abuse his own dining table has taken over the years and how it has weathered the storm. Most reassuring.

The table arrived exactly when you told me it would and I couldn't be happier. The design is both beautiful and functional. I can sit under the support metal bar and cross my legs easily - even without the pedestal getting in the way. The quality of the workmanship is unsurpassed.

I admit I was nervous about ordering something that expensive over the internet, but I can only reassure anyone with the same concern that they have nothing to worry about. Thanks so much to all of you!

Jane Westerman
Santa Barbara, CA

We could not be happier with the conference room table that was made especially for us by Stoneline Deigns. We really struggled to find something that was unique and would make a statement in our commercial real estate office and we found it! We get compliments on our table regularly and are thrilled with the product and the customer service that Stoneline has provided. We will highly recommend them at any opportunity.

Jenna Materasso, President
Capital Real Estate Finance, Inc.
San Diego, CA

We absolutely love the furniture. The large conference table is perfect and looks stunning. The smaller one we ordered for the president's office is just the right size. The desk and the bookshelf as well. We are so pleased with the service, the craftsmanship, and the delivery. We were a bit nervous about making a large purchase like this over the internet, but once we spoke, I felt at ease immediately. This has been a great experience.

Joanne Amorese
Vice President Finance/Operations
Kaplow

Just a quick note to tell you how pleased we are with our new conference table. We purchased the 8' boat-shaped, Radian conference table with the scratched glass top and the light cross-hatched steel base.

As an architectural firm, we wanted a conference room that made a significant design statement - this table does that. We've received nothing but compliments on this impressive piece of art. The design and craftsmanship are truly superb.

We cannot wait for our newly-ordered Axis Console table to arrive.

Keep up the high standards and quality work. We look forward to furnishing many of our projects with your creations.

Sincerely,
Michael B. Wilson, AIA
Crump Wilson Architects, Baton Rouge, LA

I commend your crew. The delivery was quite professional and compact. We appreciated the phone call from Bart, zeroing in on the timing, as well as his complete and confident assembly of the unit. I guess that goes with being one of the craftsmen involved in construction.

That brings me to the piece itself. Absolutely beautiful, exactly what I had anticipated since I had visited your factory earlier and had seen some pieces first hand, fits into the decor of our home perfectly -- these are just a few of the expressions of satisfaction that Michael and I uttered after your crew left. I'm sure they were aware of how pleased we were, as we were oohing and ahhing the entire time they were here! A well-chosen piece,artfully designed, and constructed with quality and precision. I could go on and on. Thank you for creating this unit which we are proud and lucky to own.
Jeanne Tramm

I recently acquired a table, credenza and bookcase from Stoneline. I am very pleased with these pieces. They are beautiful and well made. Everyone who visits my office comments on them. In my opinion, they are clearly worth the price. Also, they were delivered on time and in flawless condition, in contrast to other furniture manufacturers I have dealt with. In all, I am very happy with your furniture and will contact you if I need anything else.
D. Roger Glenn, Partner
Edwards Angell Palmer & Dodge LLP
New York, NY

We have the Crescent style with straight edges. The top is glass with the scratched surface and clear border. The base is brushed stainless steel with the wood ends. It is 72" by 151". It seats 2 on the ends and 4 on the sides for a total of 12.

As architects, we wanted furniture that made a statement and reflected what we did. On top of that, our conference room is the focal point of our office. We have clear glass between the reception room and the conference room. We also wanted an extra wide table so we could flip through a set of plans and not have to lift our notepads every time. We looked all over the place for a conference table that would fit our criteria. When we saw your table on display we knew that we had found what we were looking for. Everyone who comes into our office makes a comment on the table. It fills the role we had anticipated for it, functionally and visually.

The installers said that they had never had a table go together so easily before. The quality of the craftsmanship used on the table is amazing. There is no detail that is not worked out.
Alan T. Tomasi, AIA
Principal, TSArchitects

We just received our new Cessina desks and I wanted to let you know that we are very satisfied with them. The workmanship all the way down to the way it was packaged and shipped was top quality. We had just moved into a new office building and they fit in perfectly. The style is both modern and classy. I was a little skeptical about buying these desks through the internet without actually seeing them in person, but we took a chance and it certainly paid off. The desks are definitely impressive.
Richard F. Rotbard
President, PC America

Ordering our table from Stoneline Designs from the internet was very easy & hassle-free. Any time I e-mailed Stoneline a request for information regarding the product, delivery date, etc, Stoneline answered promptly. And our service was as excellent as it was because Stoneline Designs is a reliable & first class company. The table is beautiful & is just what we wanted.
Leslie Berger - Highland Park, Illinois

"I have just taken receipt of an 8 foot long, "scratched" glass top, Crescent table for my kitchen! I am in England and I had the table shipped from the USA after I'd found it right here on the Stoneline website. I knew that it would be easier to buy a table in UK, but fell in love with the Crescent table that I'd seen first. Although the table was pretty heavy when it arrived, the packaging was incredible and it arrived in perfect condition. I was sceptical about paying so much money for something I'd not actually seen before, but I was absolutely delighted when the table arrived as it exceeded my expectations as far as quality and beauty were concerned. Well done Diana, well done Stoneline!"
Nick Moss - England U.K.

Just a quick note to let you know how pleased I am with your product and the service I received from the both of you. Before finding your company I had surfed the Internet for several months attempting to locate just the right furniture for a home located in Sierra Nevada Mountains. The home is very light with river rock stone fireplaces, knotty pine wood floors, etc. Your Cessina line with its hardwood maple bases and natural stone tops was an ideal match.

Upon specifying the required dimensions for the desks, credenzas, end tables, dressers and the entertainment center I received from you very detail drawings for my review and approval. Since you previously had not offered a Cessina line bed for sale, I was extremely pleased that you were willing to work closely with me to define a queen and king sized platform bed that coordinated beautifully with the other pieces.

When the finished furniture arrived it looked even better than the model pieces displayed on your website. The workmanship and quality of the stone and hardwood was outstanding and all doors, shelves and drawers fit together and worked perfectly. In addition all design changes and special requests that we had discussed were implemented without exception.

It was a pleasure working with the both of you and please let your team know how pleased I am with the final product. Your high degree of customer service and outstanding product quality is certainly a rare find in today's world.

With kindest regards,
Peter Harvey
Nevada

DigitGlobal Communications is very happy with the conference table we received from your company. We have been able to impress our customers and potential business associates. Definitely we received a product above and beyond the description and promises you gave us.

Erik
DigitGlobal Communications

Sherry and I love the desk. It really looks great in the room and it has exceeded our high expectations! You guys should be proud of your work. We love the look and the high quality work. Your pictures on the web site matched perfectly with what was delivered and we also appreciate you getting the table done on schedule. Thanks again and we look forward to adding new Stoneline pieces to our home soon.

Thanks so much for the great desk and we are already looking at the web site for more stuff!

Tod Yazdi

I just received my Crescent Credenza and it is a work of art -- absolutely beautiful! Thank you for providing me with an artistic, yet functional, centerpiece for my office. I'm obviously very pleased with the design and the craftmanship, and will be more than happy to act as a reference for you in the future.

Lance J. Bronnenkant, Ph.D.

A very big "THANK YOU" to Diana Hersh and everyone at Stoneline Designs.

First, allow me to say that purchasing such a high value item on the internet can be very intimidating. I was extremely apprehensive in spending so much money on an item that I had not seen in person. However, Diana reassured me as to the quality and beauty of the items that I had selected.

The process of selecting a design and making a purchase was seamless and effortless and everything was delivered in a timely manner as promised. The items could not have been packed and crated better. In fact, it took me over 3.5 hours to completely un-pack the crate! Once un-packed, I couldn't get over how beautiful and different my tables were. I must give kudos to the Stoneline Designs team for producing such an unique and well crafted product.

Everyone who knows me can attest to the fact that my taste is extremely discriminating. So much so, that I had gone almost two years without a dining room table. I had exhaustingly visited every furniture store in my area to no avail and finally turned my attention to the internet. I am so glad that I came across Stoneline Designs. I now have a dining room table and console that are without a doubt two of the most beautiful and unique pieces in my home and which I am very proud of. I can't wait to have my first party to show them off!

My only disappointment is that I don't have a larger home to purchase more Stoneline Designs pieces. Finally, anyone in the market for tables should consider a Stoneline Designs product. They will not be disappointed!

Charles Betts
A VERY satisfied customer!!!

I wanted to take a moment to tell you how much I enjoy Stoneline Designs' work. I love collecting the pieces. I have now purchased two conference room tables for my office as well as a home dining room table and home office desk. I get a lot of compliments on them! I have never seen such beautiful work before.

Let me know when some new designs come out so that I can add them to my collection!

Mark Kodlowski
President
Landowners Title Agency

Thanks for the new tables, desks, and credenzas we just received from you. It's our second time doing business with you and we have been extremely satisfied both times. Your work is phenomenal, your materials are fantastic, your designs are great, and your customer service is always honest and accurate. We're huge fans of Stoneline. Thanks again.

Very best,
Dave Maney
Managing Director
Headwaters MB LLC

It was a pleasure to work with you. While during some research on the internet I found Stoneline designs in one of the listings. After looking through your website I knew it was something my client would love. From our first conversation, I found the company to be very professional. This was very important to me since I was out of state and we would only communicate through email, telephone and fax. Sometimes there is a concern working with a company strictly based on the internet, but your company met all my needs from design to shipping. I always received accurate information and timely responses. My client loves his open grid table. The craftsmanship is of high quality. I will definitely specify your products again.

Rachael Young, IDS Associate
Liquid Design Studios, LLC

Wow! I had been so busy with getting ready for my opening, that I forgot to tell you that the furniture came yesterday. It is wonderful. I love it! The workmanship is perfection and as I thought, looks fabulous in the gallery.

Donna Robusto
Ozmosis Gallery

We love our 10' Radian table. If you get any more inquiries from Salt Lake City you can send them over.

James H. Woodall
South Jordan, Utah

Our law firm prides itself on quality work. That is one of the reasons we selected Stoneline Design to build our conference room table and credenza. They also did a fabulous job designing our reception desk and interior sign. The reception desk has both artful beauty and functionality. Stoneline's work is exceptional - of the highest quality - just like the work we produce. If you are in the market for high quality furniture that is not only functional but also creative and unique in it's design then Stoneline Design is the way to go.

Bill Wiggins, Director of Administration
Myers Bigel Sibley & Sajovec, PA.

Dear Monte and Diana

Re: Arrival of Cessina Credenza, 3-28-02, 4:30 pm

Our quest for a credenza became a reality today when your Stoneline Designs Cessina Credenza arrived at our home in Ocean City, NJ.

From our first telephone contact in December '01, and subsequent communications, including our visit to your workshop facility in Hillsborough, we enjoyed an appreciation for your good communication and your workmanship. We are very happy to have your finely crafted credenza in our living room.

We applaud the excellence you give to your work. And too, we appreciate the reliability of your forecasted production and delivery effort. The delivery itself was perfect, very clean and very smooth.

This note of thanks includes our best wishes for you.

Safari so goodie, Kathleen and Bill Lyon

Hi Diana,
I am glad to write nice things about nice experiences!

After seeing an ad for a Stoneline table in one of the design magazines, I inquired about securing one. From my first contact, I found the company to be very professional. The phone contact, the written communication and the catalogue were all top notch.

It was easy doing business with Stoneline. Accurate information was given and timely responses were a norm. Follow-up by Stoneline was very professional also. I placed my order and the shipping was equally professional. It was a pleasure to deal with a company that met my needs in both design specification and in purchasing and shipping.

The quality of the product lives up to the same high quality as the service provided.

Mary Tatum
Lux+, lighting + design

Dear Monte and Diana,

I'm sorry this is so late in getting to you, but I just had to write you to tell you how pleased I am with the Cessina desk. I have to say that there were a few elements of getting something of this size sight unseen, but alas, it is wonderful. I have inspected every detail with very discriminating eyes and have found virtually nothing wrong. The workmanship is very good. Now I only wish that I had more room to put more Stoneline furniture and more money to buy it all with!! Again, thank you, and I hope to be doing business with you both again soon.

Regards,
Rob Killenberger
RJK Productions

It's been a long autumn! your furniture is wonderful and has added a measure of elegant simplicity to our office. In fact our customers are very impressed with the entire clean and purposeful look. Your contribution is a significant part to that. One of our biggest concerns is extreme attention to the minutest detail for our customers, you showed us that in your work and in turn our customers see that in our presentation to them. Again well done, and the very best of the season to you. Please feel free to turn the economy back on at any time.

May the season be peaceful to you and your family.
Martin Seifert
Nu Fern Fiber Optics

Dear Diana and Monte

Hi. Hope this letter finds you well. I have to tell you something. My wife thought I was nuts buying an expensive desk over the internet, sight unseen. Well I felt that you both were sincere and I believed that your product was excellent.

I was not disappointed on either of those counts. You both have been a pleasure doing business with even over the internet, and your product actually lights up the first floor of our house. It is SO beautiful.

I thank you,
Jeff Hyman

Hello:

We received our new conference room table on Tuesday and it looks great. We are really happy with it. It is a beautiful piece and a real statement for our graphic design office.

Thanks for doing a great manufacturing job and making sure it was delivered in excellent condition to our office.

Sincerely, Donna P. Barger President Sewickley Graphics & Design

Diana,

The tables are everything we hoped they would be! Thanks for your patience in working with us. We're looking forward to the many comments and inquiries our friends and visitors are sure to make about these beautifully made pieces.

Larry & Sandy Ropka San Antonio, TX